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Employee Retention

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Don’t Get Spooked By Dropping Retention Rates, Learn How to Manage for the Better

In 2021, over 47 million Americans voluntarily left their jobs. COVID-19 escalated the exodus from many industries, especially those involving customer service. As a result, businesses across the country have had to scale back operations because of employee shortages. Anyone involved in workforce management should be concerned. The pandemic can’t take all the blame for […]

How a Lack of Transparency Can Cost Your Organization

Recent studies show that organizations that are more transparent, especially with team members, experience increased engagement, better collaboration, and higher productivity. When everyone is working with the same information and a shared vision, the entire team feels more connected. What is Workplace Transparency?  Glassdoor, the employer review site, defines a transparent workplace as “an organization […]