This software typically includes time tracking and compliance tools, timesheet creation, task management, and other common workplace functions. The data provided by an employee productivity platform can be used to monitor performance and measure progress toward goals. Here are some ways you can use an employee productivity platform to measure and track productivity. 1. Setting […]
The pandemic crisis forced many companies to implement quick solutions for remote work, turning to SaaS tools for online communication, collaboration, and security. The number of tools put into use skyrocketed. According to Okta, a software security company, organizations with over 2,000 employees used an average of 187 business apps in 2021, while smaller organizations […]
What Makes KPIs Important? Any organization with goals to meet can benefit from KPIs. They help align organizational strategy and execution, with a focus on results. KPI’s let you check in on how the organization is doing. Based on successes and failures, they allow you to adjust and realign your organization’s strategy and execution. KPIs […]
Every business needs up-to-date insight into how the workforce performs, what contributes to the bottom line, and what it costs. There are many ways to measure workforce performance. The most effective way is to predict future trends based on historical data. While there are many critical metrics, we’ve chosen five critical metrics for tracking the […]
Workforce management systems were originated in call centers to increase efficiency. Once productivity increased through the systems and processes, other businesses and industries followed. Today, workforce management is described as a framework that organizations can use to improve time management, forecast staffing requirements, ensure regulatory compliance and produce analytical data about employee skills, training, and […]
The activities of many human resources organizations can be categorized into three areas: recruitment, compensation (including benefits), and employee engagement. KPIs in these categories are among those most often used by human resources, provided they’re relevant to the organization’s business goals. Recruitment KPIs Finding, interviewing, hiring and onboarding new employees is one of the most […]
Workforce forecasting can bring many benefits to a business, including reducing the risk of staffing shortages, providing an understanding of your current staffing skill set, and streamlining your recruitment strategy based on your forecasted needs. According to the Society for HR Management: “There is now an approach for high-performance organizations to develop and sustain high-quality […]
What is Workforce Management Software (WFM)? Workforce Management (WFM) is a set of processes and management tools used to optimize workforce productivity through strategic human resource allocation and embedded processes. It includes software management solutions that automate key human resource functions, time tracking, scheduling, training, data collection, analytics, and forecasting. Initially used in call centers to […]
In the past, attempts at using HR data as a decision-making tool were limited by the lack of tools to help pull meaningful information from team member statistics. Using multiple spreadsheets to derive metrics on complex topics, such as team member turnover and engagement, is challenging at best. The development of more sophisticated analytic software […]