There are many reasons why a business might struggle, including a lack of organization, not having a clear vision, and missing standard processes that keep team members aligned. Better organization alone can go a long way when it comes to productivity, customer satisfaction, cost savings, and more.
coAmplifi is a workforce management software that simplifies operational processes to help businesses stay efficiently coordinated and on track. This blog dives into common operational challenges for struggling businesses of all sizes and how coAmplifi can help get you turned around.
Common Operational Challenges for Struggling Businesses
While operational challenges can vary by industry, location, company size, and more, there are some common themes across many of the businesses that find themselves in hot water:
- Poor communication: Inefficient or nonexistent internal communication can lead to negative consequences such as low morale, mismanaged projects, workplace conflict, and decreased employee engagement – all of which can affect your bottom line.
- Lack of team alignment: Without a clear, shared purpose, there’s a higher risk of duplicate efforts, wasted time and money, and not meeting objectives. This can lead to dissatisfaction among your employees and customers.
- Little or no transparency: Transparency helps create clear expectations in terms of who’s responsible for which projects, individual task responsibilities, and deadlines. Without this transparency, companies may lack strategic direction, which can lead to confusion and inconsistent feedback.
- No accountability: Without having a way to track individual and team progress, there’s a lack of accountability among team members. This can lead to employees avoiding commitment to certain projects because they don’t want to be held responsible for an unclear objective.
- Lack of business intelligence: When it comes to business growth, data is king. If you don’t have a way to track your business analytics, your decision-making will be based on guesswork rather than evidence.
How to Use coAmplifi to Shift Course in the Right Direction
Oftentimes, the key to successfully solving the above challenges comes down to having the right tools to manage them effectively. Project management software, collaboration tools, and automatic data reporting can help you identify where your business is struggling and develop streamlined processes to fix it. Here are a few ways coAmplifi’s all-in-one workforce management software can help.
Create a Culture of Accountability
coAmplifi’s task management tools help create accountability through a concept known as the Hawthorne Effect. This theorizes that productivity improves when people know they’re being observed.
Using coAmplifi’s project management dashboard, you can easily assign individual tasks and see their progress in real-time. This information can be seen by anyone in the company – not just the leadership team – which helps hold employees accountable for their workload.
Clarify Expectations
Project management tools can also help clarify team member expectations by having a shared dashboard with critical information, such as who’s responsible for different parts of a project and when tasks are due. These tools can also clarify individual goals by inputting them as tasks that can be discussed at the employee’s next performance review.
Simplify Collaboration
Many businesses intend to streamline communication and organization by implementing apps such as instant messaging chats, video call platforms, shared document drives, and more. Consequently, this can end up having the opposite effect on communication and collaboration, as having too many apps makes it confusing to know which ones to use.
This is especially true for sharing documents. On average, employees spend nearly 20% of their work week searching for information. Because coAmplifi houses all these features in one place, implementing the software can result in less time wasted searching for a specific document or conversation.
Streamline Remote & Hybrid Workplaces
Today’s business environment can add extra complexity due to remote and hybrid work. You may have employees who work on-site full-time, work remotely full-time, or come into the office on specific days. With varying schedules and time zones, keeping track of calendars can be a full-time job of its own.
coAmplifi’s calendar feature offers visibility into everyone’s schedule no matter where they’re working. This includes information about their normal working hours, time zones, and who will be in the office on which days, improving collaboration.
Use the Right Metrics to Improve Your Business
Using current and historical business data can help you identify patterns and opportunities to improve your operations. Some of the metrics coAmplifi tracks include:
- Productivity (quantified through the Resource Productivity Index tool)
- Work/life balance (quantified as a percentage)
- Turnover rates
- Meeting times
- Attendance and timecard analytics
- Billable vs. non-billable time (for professional services companies)
- Project and program reporting
- Resource allocation
You can also use coAmplifi to make year-over-year comparisons and to forecast resource needs for future projects, which can help ease any issues around staffing challenges.
Improve Your Operations to Sustain Your Business With coAmplifi
There are a lot of challenges that may drag your business over rough terrain, but having the right tools can help resolve or prevent them altogether. coAmplifi was designed to house all of these tools in one place, making it easier for you to get a bird’s-eye view of your organization’s operations and progress.
Set your business up for predictable scalability and sustainability. Schedule your coAmplifi demo now!