U.S. Census Bureau figures show the number of Americans working from home tripled between 2019 and 2021, from 9 million to 27.6 million. Many are navigating an unfamiliar landscape with few road signs to help them steer. The profusion of devices we all use, from mobile phones to tablets and laptops, adds to the problem. […]
Over the past months, Covid-19 restrictions pushed remote and hybrid working to the forefront of workforce management trends. Now that life is returning to normal, remote and hybrid work models are here to stay. According to McKinsey’s 2022 American Opportunity Survey of 25,000 Americans, 58 percent of employees are working from home at least one […]
In 2021, the team collaboration software market was $21 billion, according to Grand View Research, and should grow at a rate of 9.5 percent over the next decade. With so many offerings available, it may be hard to find the right platform for your company. Keep reading to learn more about the leading platforms. What […]
The pandemic crisis forced many companies to implement quick solutions for remote work, turning to SaaS tools for online communication, collaboration, and security. The number of tools put into use skyrocketed. According to Okta, a software security company, organizations with over 2,000 employees used an average of 187 business apps in 2021, while smaller organizations […]
In 2021, over 47 million Americans voluntarily left their jobs. COVID-19 escalated the exodus from many industries, especially those involving customer service. As a result, businesses across the country have had to scale back operations because of employee shortages. Anyone involved in workforce management should be concerned. The pandemic can’t take all the blame for […]
Many people associate workplace one-on-one meetings with criticism from managers and grievances from employees. This may be true in some organizations, but smart companies use regularly scheduled one-on-ones to build trust and rapport between management and employees. With workforce management systems automating many office operations, it’s more important than ever for managers to schedule time […]
What it Means to Work through Lunch Employees who work through lunch may seem more productive, but the habit takes a toll on morale. Studies have found that eating lunch alone can lead to social isolation and weight gain. Staying at your desk through lunch, even if you’re surfing the internet or taking care of […]
The style of communication used by a business, whether formal or informal, is determined by company culture. The shared values, attitudes, and actions of a company and its employees define company culture. The culture affects the way team members interact with customers and with each other. It also determines how decisions are made and communicated. […]
Every business needs up-to-date insight into how the workforce performs, what contributes to the bottom line, and what it costs. There are many ways to measure workforce performance. The most effective way is to predict future trends based on historical data. While there are many critical metrics, we’ve chosen five critical metrics for tracking the […]
According to a 2020 research report by the Society for Human Resource Management (SHRM), “85 percent of jobs that will exist in 2030 have not been invented yet.” Understanding the future of work and how the workplace will evolve is key to deciding on a career that will take you into the next decade and […]
According to a 2019 Gartner Artificial Intelligence survey, 17 percent of organizations were already using UI-based solutions for HR operations, and another 30 percent planned to do so by 2022. The reasons cited for making the change include cost savings, an improved employee experience, and support for data-based decision-making. What is Artificial Intelligence? Artificial intelligence […]
Workforce management systems were originated in call centers to increase efficiency. Once productivity increased through the systems and processes, other businesses and industries followed. Today, workforce management is described as a framework that organizations can use to improve time management, forecast staffing requirements, ensure regulatory compliance and produce analytical data about employee skills, training, and […]
