Don’t Get Spooked By Dropping Retention Rates, Learn How to Manage for the Better
In 2021, over 47 million Americans voluntarily left their jobs. COVID-19 escalated the exodus from many industries, especially those involving customer service. As a result, businesses across the country have had to scale back operations because of employee shortages. Anyone involved in workforce management should be concerned. The pandemic can’t take all the blame for […]
