Employees who feel confident that their manager holds them accountable to their performance goals are 2.5 times more likely to be engaged in their work. And according to research by Gallup, having employees that are more engaged can lead to a whole host of benefits for organizations of all sizes, including:
- 21% higher profitability
- 20% higher sales
- Up to 59% lower employee turnover
- 17% higher productivity levels
But the question remains: How can you create a culture of accountability at your organization that enables you to reap these sizable benefits? In a work-from-anywhere world, this concept becomes even more pertinent.
One easy-to-implement way to increase accountability – without manifesting micromanagement – is to align your teams on project timelines and goals. This can be done with tools such as a workforce management system that promotes smoother task organization and heightened collaboration.
Here are our top takeaways for how a workforce management system can increase accountability through improved organization.
5 Ways to Increase Accountability Through Enhanced Organization
1. Set Clearer Expectations
Accountability is nonexistent when no one knows where they’re supposed to be headed or when they’re supposed to get there. Managers may give verbal assignments with subjective deadlines, such as “when you get a chance,” which leaves it up to staff to document their tasks and interpret what was meant.
With a workforce management system, managers and staff alike can assign and track tasks with clear due dates, which leaves little room for erroneous interpretation. Providing clear direction that is available for all to see also encourages employees to take ownership of their tasks and feel confident they’re working on the right assignments at the right time.
2. Inspire Better Performance
Imagine being able to see how much progress has been made on a specific task or goal in real-time. With workforce management software, this becomes a reality, providing unprecedented transparency into productivity levels for any individual in your organization.
When employees know their progress is being tracked, they often feel more motivated to celebrate accomplishments and communicate challenges to help ensure deadlines are met, as their contributions are showcased to the entire company. It can also leave employees with a sense of pride and purpose, being able to see all they’ve accomplished and how their work contributes to the organization’s broader goals.
3. Show Employees the Bigger Picture
According to a recent Gallup poll, only one-fifth of employees feel certain that they have talked with their manager about the steps they need to take to achieve their goals in the last six months.
Workforce management software enables organizational leaders to create tasks that fall under broader goals, both for the individual and the entire organization. This allows each employee to see how their contributions are making a difference beyond the monotony of meeting specific deadlines.
4. Fuel Productive Performance Reviews
Less than half of employees feel that their manager holds them accountable for performance goals. So when it comes time for a traditional performance review, there isn’t much to discuss.
Creating accountability in an organization through a workforce management system can help turn performance reviews into professional development and coaching opportunities that inspire employees to do their best work. Managers can see exactly how an employee has performed over a specified period of time, and employees are better equipped to showcase their value when it comes to pay increases and consideration for promotion.
5. Provide Real-Time Support and Feedback
Employees value their manager’s feedback and recognition for a job done well. With real-time task tracking, managers can celebrate success, see where a project stands, and quickly course correct via real-time feedback if an employee is off target or that may be triggered by changes in scope.
Additionally, accountability through task organization allows managers to celebrate their employees’ accomplishments and provide positive recognition whenever a major milestone has been completed.
The First Step in Getting Organized
Creating reliable accountability can seem insurmountable when managing remote and hybrid workforces. By simply getting organized with your goals, tasks, and projects, you can create a culture of accountability that transcends your team members’ physical locations and increases productivity.
coAmplifi’s workforce management system provides all the tools and details you need to successfully track performance down to the employee level.
Schedule a demo now to see coAmplifi in action!
