Upselling is one of the most efficient and sustainable ways to grow revenue, build customer relationships, and maximize the lifetime value of existing accounts – all without the high costs of acquiring new customers. It’s not just about selling more. It’s about delivering more value to customers who already trust and benefit from your product […]
Efficiency is crucial within any business, but it can make the difference between flourishing and declining for small firms. Even a single delayed task can create a domino effect, disrupting the workflow and potentially preventing an entire project from being completed on schedule. With this failure to meet expectations often comes unsatisfied clients, which can […]
With a name like “workforce management” software, it probably sounds like such tools are only meant for large corporations – or at least companies with an actual workforce. However, you might be surprised to learn that workforce management systems can also be helpful for teams of one. This is especially true for freelancers or gig […]
Collaboration is a critical part of the work performed in consulting firms. It drives innovative solutions when problem-solving, more efficient project execution due to clear team alignment, and an open culture where team members feel comfortable voicing ideas and feedback. However, it’s not uncommon for consulting teams to be spread across multiple geographic locations, relying […]
Accurately predicting customer demand is critical for maintaining optimal inventory levels, yet it’s ranked as one of the biggest challenges in supply chain management operations. Factors like changing consumer preferences, economic fluctuations, seasonal variations, and data accuracy all impact the reliability of forecasts. Still, many retailers depend on it for production planning, procurement, and other […]
Strategic alignment across your consulting firm leads to more benefits than just keeping everyone on the same page. It helps you achieve better business results for both your company and clients, as it keeps teams focused on projects that move the organization forward and maximize your impact. However, research from Harvard Business Review found that […]
E-commerce has been on the rise since 2020, and this growth shows no signs of slowing down. According to recent estimates by the International Trade Administration, global B2B e-commerce will reach $36 trillion by 2026, with B2C e-commerce reaching $5.5 trillion by 2027. With this rise in the market has come loads of competition, creating […]
Business analytics are fundamental to making data-driven decisions, year-over-year comparisons, and future forecasts – all of which are vital to scaling and sustaining a business. In a country with more than 1.3 million management consulting firms, your consultancy can stand out by providing easy-to-understand reports and constant data collection to help your clients achieve their […]
Good communication is the foundation for building client trust in management consulting firms. It can help consultants convey ideas, manage expectations, and resolve any conflicts or disagreements. Because effective communication is crucial for your firm’s success, it’s important for your team to have a unified response to client requests – especially if you have more […]
Large enterprises use an average of more than 200 software applications across their entire organization at any given time. This includes software that helps them manage critical business functions like: Timekeeping Client billing Project management Instant messaging Video conferencing Business analytics File sharing Compliance Having this many applications can increase the amount of training required […]
Meetings are essential to workplace communication, problem-solving, and decision-making. However, when remote work became the new norm and companies turned to virtual meeting platforms, meetings per person increased by 12.9%. The number of attendees per meeting also increased by 13.5%, and inefficient meetings were labeled as the leading disruptor of employee productivity. With the amount […]
According to Gallup analytics, only 12% of U.S. employees say their company does a good job of onboarding. This number is shockingly low for a process that gives new hires their first inside look at the company and their new role. Many employees report that they received no onboarding at all. Since many firms are […]
You’ve probably heard that nearly half of all startups fail within the first five years, but did you know the odds of successfully scaling are relatively bleak? Of the startups that survive five years, only about one in 200 become successful scaleups. According to McKinsey & Company, just 22% of businesses launched in the past […]
Due in part to lower barriers to entry, the management consulting industry has grown an average of 3.3% per year over the last five years, leading to the growth of more than 1 million competing firms. As the industry grows, long-term sustainability is increasingly vital for management consulting firms that want to remain around for […]
The accounting profession couldn’t exist without data analytics. But oftentimes, CPA firms are so focused on tracking and analyzing data for their clients that they’re less focused on using it to improve the firm’s internal operations. Using detailed micro-information captured by workforce management software can ease the burden of generating client reports, allocating resources efficiently, […]
What is Workforce Management Software (WFM)? Workforce Management (WFM) is a set of processes and management tools used to optimize workforce productivity through strategic human resource allocation and embedded processes. It includes software management solutions that automate key human resource functions, time tracking, scheduling, training, data collection, analytics, and forecasting. Initially used in call centers to […]